The JayLux Guide

Welcome to JayLux Co., where luxury is redefined through the art of flawless hair.
Investing in premium hair is more than just a purchase—it’s a statement of elegance and confidence. At JayLux, we believe luxury is not just about appearance but about the experience itself. To ensure your investment remains impeccable, we’ve curated this essential guide to answer your most frequently asked questions. Whether it’s longevity, styling, or maintenance, we're here to help you unlock the full potential of your JayLux Co. luxury hair.

 

• How long does JayLux luxury hair last?

JayLux luxury hair can last for a very long time with proper maintenance. The better the care, the longer the reuse & wear.  

• Can I color JayLux luxury hair?

JayLux luxury hair is 100% virgin human hair that has not been processed. 

You can color JayLux luxury hair, however, once virgin hair is treated in any way, it is no longer virgin. It is highly recommended and encouraged that you seek a professional when coloring hair as professional products give a better outcome and longer guarantee. 

  • Be sure to keep color treated hair conditioned and moisturized.

• How much JayLux luxury hair do I need?

A full SEW IN weave would need approximately 2-3 bundles of hair for lengths 10-18 depending on how full the client would prefer. For lengths 20 and above, 3 or more bundles are recommended, also depending on the fullness preferred.

For Tape-Ins, Average full head = 200grams. 100grams = 1 bundle.  20" or longer, 300grams is recommended. 

• How do I maintain JayLux luxury hair?

  • Use minimal styling products to avoid build up.
  • AVOID ALCOHOL BASED PRODUCTS to avoid drying out your investment!
  • When washing, do NOT massage like you would the hair on your head. Simply brush through with a paddle brush starting with your ends and working your way up.
  • Be sure to rinse the hair thoroughly of shampoo and conditioner.
  • For wavy and curly hair, use a spray bottle of water for natural look.
  • For a "wet" look, we suggest a leave in conditioner and water. Dampen hair with water bottle, comb through using a wide tooth comb, and scrunch up to reform the curls. Let air dry and style as desired.

• How long does shipping take?

Once your order is placed, there is a mandatory 24-48 hour payment processing period, excluding weekends and holidays.

  • After payment clears, your business days begin for shipping calculations.
  • Orders are processed and shipped within 4-5 business days from payment confirmation.
  • Once your order is shipped, you will receive a tracking number via email by the 4th or 5th business day.
  • Standard shipping takes 1-3 additional business days, meaning your order should arrive 4-10 business days after being placed.
  • Expedited shipping (for non-custom orders) delivers within 2-5 business days after processing.
  • Business days do not include weekends or holidays.

Once your order is shipped, tracking updates must be monitored through USPS, as we no longer have control over delivery timelines.

*** All sales are final. ***